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Cancellation, Substitution and location change Policy

Note: The following policy applies to the course fee only, cancellation policies for hotels, etc. should be handled separately by the attendee.

  Our Policy
Cancellation
  • ALL cancellations, refunds and credits are subject to a $100.00 processing fee.
  • Applicants may cancel up to four (4) weeks prior to the course start date for a refund.
  • Applicants that cancel less than four (4) weeks prior to the course will be issued a credit that can be used towards a future course up to one year from the date of issuance.
  • No refunds or credit will be issued for those who cancel less than ten (10) working days before the course start date and/or do not attend the scheduled course.
  • If for any reason, Institute decides to cancel this course, we are not responsible for airfare, hotel or other costs incurred by the registrant. Program content, schedule and instructors are subject to change without notice.
Location Changes Attendees may change the course location/date they plan to attend up to 10 days before the course start date.
Substitutions Substitutions are permitted at any time. We do need notification, in writing (email accepted) from the original attendee requesting the change. A confirmation email will be sent.

* please notify us as soon as possible of any substitutions so that materials can be sent to the correct individual.
Send changes to ILAinfo@InstituteLabAuto.org

In the event the course cannot be held, the registrant will receive a full refund.

for more information contact us at: ILAinfo@InstituteLabAuto.org
© Institute for Laboratory Automation 2008, Groton, MA, All Rights Reserved