Working with Lab and IT Professionals to Develop Effective Support Programs
Modern laboratory work is dependant on computing and information technology tools. Their successful implementation depends on cooperation between lab management and staff, and the IT support groups.
The labs need products that fit their needs, and the IT groups have to be able to support them. Lab computing has unique requirements not found elsewhere: real-time data acquisition, robotics, database systems, and regulatory requirements are just a few. Some of these are new to traditional IT support functions.
Our role is to help develop support programs that meet the requirements of both lab and IT support.
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