Services Reference Material

The purpose of this section is to provide access to information about product technologies - not products themselves; the intent is to be vendor neutral.

If you know of material that would be appropriate for this section, or would like to contribute material, please contact us at the email address at the bottom of this page.

If you'd like to write something, forward the material and we'll set it up. All material will be attributed to its source (names and contact information will be listed), no anonymous submissions will be accepted.

If you are interested in starting a discussion:

• go to our group on LINKEDIN and start a discussion (you will need at least a free LINKEDIN account and join the ILA discussion group)
• when you've posted a discussion, send us an email (address: ILAinfo@InstituteLabAuto.org ) with the title or URL.
• we'll create a "discussion" link next to the item so others will know it is there and follow it.
• note: eventually, given funding (see below, left) we will replace LINKEDIN with a more robust systems.

The ILA does not endorse any articles referenced on this page, the material is available for your evaluation. If you have questions about article, contact the author or post a note on the ILA's LINKEDIN discussion site - if you do, let us know so that the discussion link can be added to this page and others can followit. We provide links to unsigned and copyrighted articles, but do not include them as part of the site.

Consulting

• Why Companies Sell Service Contracts and Why People Buy Them